Measurable and Obtainable Results
Results Based Accountability
RBA is a system for the Community Services Sector that was developed by Mark Friedman – a public policy and a public administration professional in the USA. It has been used in Australia for over 10 years and has now been adopted by a large number of organisations.
“RBA uses a data-driven, decision-making process to help communities and organizations get beyond talking about problems to taking action to solve problems. It is a simple, common sense framework that everyone can understand. RBA starts with ends and works backward, towards means.
The “end” or difference you are trying to make looks slightly different if you are working on a broad community level or are focusing on your specific program or organization.”
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